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Accel Frontline Limited hiring Freshers 2015 Batch – Diploma, Post Graduation on at Chennai, Porur – March 20, 2015

Ensure 100% Customer SLA compliance & alert vertical head & Regional Managers when there is a deviation

Company Name: Accel Frontline Limited
Position: Associate/Senior Associate
Education: Diploma, Post Graduation
Experience: 0 – 1 yrs
Location: Chennai, Porur

        1. Ensure 100% Customer SLA compliance & alert vertical head & Regional Managers when there is a deviation
        2. To handle all vendor and end customer escalations, do RCA, and come with CAPA and implement it
        3. Ensure the processes (SOPs) are adhered 100% and any deviation report to vertical head
        4. To prepare monthly performance report against the defined objectives and send it to Vertical Head
        5. To maintain a daily and weekly tracker against defined objectives and take course correction accordingly

How to Apply:

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