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Amazon hiring Support Engineer

amazonProvide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.

 

 

Company Name: Amazon
Position: Support Engineer
Education: Any Graduate
Location: Chennai

Job Description:

This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the support engineer are:

  • Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
  • Work on maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.
  • Read and understand complex application code and make code fixes to resolve support issues
  • Software deployment support in staging and production environments.
  • Develop tools to aid operations and maintenance.
  • System and Support status reporting.
  • Ownership of one or more Digital products or components.
  • Customer notification and workflow co-ordination and follow-up to maintain service level agreements.
Basic Qualifications
This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the support engineer are:

  • Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
  • Work on maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.
  • Read and understand complex application code and make code fixes to resolve support issues
  • Software deployment support in staging and production environments.
  • Develop tools to aid operations and maintenance.
  • System and Support status reporting.
  • Ownership of one or more Digital products or components.
  • Customer notification and workflow co-ordination and follow-up to maintain service level agreements.
Preferred Qualifications
This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the support engineer are:

  • Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
  • Work on maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.
  • Read and understand complex application code and make code fixes to resolve support issues
  • Software deployment support in staging and production environments.
  • Develop tools to aid operations and maintenance.
  • System and Support status reporting.
  • Ownership of one or more Digital products or components.
  • Customer notification and workflow co-ordination and follow-up to maintain service level agreements.

 

How to Apply:

Click here to Apply Online

 

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