CA Technologies hiring Associate IT Customer Support Analyst
Company Name: CA Technologies
Position: Associate IT Customer Support Analyst
Education: BE/B.Tech, Others
The candidate should possess Bachelor’s Degree (in Engineering) or global equivalent in Computer Science or related field.
Develop understanding of End Point Protection (i.e.: Host-based IDS/IPS /Firewall, Anti-malware, End point hardening, NAC/NAP)
Entry-level familiarly with ITIL practices such as Incident, Request, Change, and Access and Problems Mgmt.
Entry-level exposure to Network-based Intrusion Detection / Prevention (Sourcefire, Snort, Signature Creation, etc…)
Develop understanding of Vulnerability Management concepts and solutions (Denial of Service, Port Scanning, Finger-printing, remediation, Nessus/NMAP)
Intermediate skills utilizing Microsoft Office applications
Basic analysis and problem solving skills
CA Technologies (NASDAQ: CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations leverage CA Technologies software and SaaS solutions to accelerate innovation, transform infrastructure and secure data and identities, from the data center to the cloud.Our solutions and services are the foundational elements for the deep insight and exceptional control necessary to make the promise of flexible IT and agile business a reality.
How to Apply: