Caterpillar hiring Information Technology (IT) Analyst
Company Name: Caterpillar
Position: Information Technology (IT) Analyst
Education: BE/B.Tech, ME/M.Tech, B.Sc
Experience: 0-2 years
Working directly on application / technical problem identification and resolution, including off-shift and weekend support functions.
Participating in integrated testing and user acceptance of application or infrastructure components
Working with vendors on the integration of purchased application(s) and/or infrastructure
Designing and implementing processes, or process improvements, to aid in development and support
Monitor Remedy queue and group inboxes for new requests.
Monitor notifications for application errors, warnings and server availability.
Serve as SME for end-user questions and requests for assistance.
Periodically modify FlexNet license & options files per customer or vendor request.
Investigate customer licensing / access issues.
Perform scheduled upgrades, patch installations, etc.
Computer-related or Engineering-related four year College or University Degree (or equivalent)
Zero to two years of progressively responsible IT job-related experiences
Knowledge of the latest technology in programming languages, computing hardware & software and current development processes and tools
IT experience related to programming, integration or infrastructure
Computer related or Engineering related Masters degree
Experience managing License Management applications (FlexNet, FlexLM, RLM, Sentinel, etc.), working with vendors on license renewals, and working with application owners & end users on license related issues.
Experience managing Notification & Alerting systems (TelAlert or similar)and working with end users on alerting related issues.
Systems Administration experience with Windows Server (2003/2008) & Red Hat Enterprise Linux (5 & 6)
Cross-functional application administration experience with understanding of client/server configurations
Experience with PERL or UNIX shell scripting
Knowledge of LAN/WAN, TCP/IP, DNS, etc.
Strong technical skills and experience with various information technology environments
Troubleshooting and self driven problem diagnosis & resolution skills
Knowledge of ITSM processes (incident, change, and problem)
Ability to effectively work across multiple organizational groups with a working knowledge of Caterpillar’s technical infrastructure (Application/Server/Network/Database)
Your road to achievement is built through a Caterpillar career. As part of the talented Caterpillar team, you have the opportunity to make a positive impact on your community and the world.
Last Date to Apply :- 13 August 2014
Caterpillar is the recognized leader everywhere it does business.Our products, services and solutions help our customers succeed.Our distribution system is a competitive advantage.Our supply chain is world class.Our business model drives superior results.Our people are talented and live Our Values in Action.Our work today helps our customers create a more sustainable world.Our financial performance consistently rewards our stockholders.Goals for the next five years are focused in Delivering superior results: We are a great long-term investment with total shareholder return in the top 25% of the S&P 500.Developing the best team of people: Our employees will have a great, safe and inclusive place to work.Becoming the global leader everywhere we do business: Our customers will make more money with us than with our competitors.
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