The person will be responsible for providing technical support for Cisco products and networking technologies to Cisco’s customers and partners world-wide.
The breadth and diversity of technology exposure is second to none.
The TAC is probably the best “networking school” in the world.
The TAC is the first to be confronted by challenges and issues with new equipment and tools in the field.
As such all roles have a technology learning curve that never ends.
Company Name: Cisco Services
Position: Customer Support Engineer
Education: BE in Computer Science or Equivalent
Builds strong team relationships with other Customer Support Engineers. Enjoys sharing knowledge. Effectively troubleshoots problems both alone and as part of a team, depending on the nature of the incident.
Connects directly with Cisco customers and builds effective working relationships while solving their issues. Manages customer expectations and always aims to leave the customers feeling valued and overall positive about Cisco.
How to Apply: