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Citibank Hiring Bachelor’s Degree freshers 2017 for Customer Survey Officer. Candidates who have completed Bachelor’s Degree can apply for this job from Citibank.

Key Highlight About the Recruitment Notification:
Company Name Citibank
Vacancy Name Customer Survey Officer
Education Requirement Any Bachelors Degree
Experience Freshers
Job Location Gurgaon
Salary Not Mentioned
Total No Of Vacancy Not Mentioned
Company Website

Eligibility & Details:
Customer Survey Officer:

Candidates can Get the Customer Survey Officer Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Customer Survey Officer
Total Vacancy: Not Mentioned
Education required: Bachelor’s Degree
Job Description:

  • Conduct Customer Feedback survey via phone
  • On call role-requires call out to eligible customers to seek their feedbacks on their interaction with the bank across channels
  • Maximize customer reach-Meet Daily/Weekly/Monthly targets on attempt
  • Record customer feedback and score in a standardized recommended format
  • Initiate and work with team on process improvement/Training initiatives based on learning from customer surveys
Candidate Profile :

Skills Required:

  • Strong communication skills-Verbal and written
  • Customer centricity and solution orientation
  • Sound product/process/system knowledge
  • High on ownership, integrity and result driven
  • Basics of MS office
Last Date to Apply Online : 30/01/2017
Company Profile : Not Mentioned

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all years mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
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