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CONVERGYS India Services Hiring Any Graduate freshers 2015 for Customer Service Associate at Gurgaon

CONVERGYS India Services Hiring Any Graduate freshers 2015 for Customer Service Associate at Gurgaon. Candidates who have completed Any Graduate can apply for this job from CONVERGYS India Services Pvt Ltd.

Company Name: CONVERGYS India Services Pvt Ltd
Position: Customer Service Associate I / Customer Service Associate II
Education: Any Graduate
Experience: 0 – 1 yrs
Salary: Not specified
Location: Gurgaon


Company Profile:


Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.


Job Description:


Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Support customers across Telecommunication, Financial Services & Healthcare vertical.
Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.


Candidate Profile:


Any Graduate fresher.
BE/BTech Freshers are also eligible.
Excellent written communication skills.
Keyboard skill for 30 wpm.
Flexible with 24/7 Environment.
Salary up to 20,000 take home & attractive Incentives amount.

Additional Benefits:
Two way A/C cabs. (Convergys was awarded for best in industry transport service).
Medical insurance worth 1 lakhs.
Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
Education Assistance plan Annual entitlement of up to INR 24,000.
Employee / corporate discounts at majority of retail chains / hospitals / laboratories.


Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs


How to Apply:




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