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CONVERGYS INDIA Hiring FRESHER’S as CUSTOMER SERVICE ASSOCIATE

CONVERGYS India Services Private Limited Hiring Any Graduate freshers 2017 for Customer Service Associate. Candidates who have completed Any Graduate can apply for this job from CONVERGYS India Services Private Limited.

Key Highlight About the Recruitment Notification:
Company Name CONVERGYS India Services Private Limited
Vacancy Name Customer Service Associate
Education Requirement Any Graduate
Experience 0 – 3 yrs
Job Location Gurgaon
Salary Rs.1,00,000 – 2,75,000 P.A
Total No Of Vacancy Not Mentioned
Company Website http://www.CONVERGYSIndia.com

Eligibility & Details:
Customer Service Associate:

Candidates can Get the Customer Service Associate Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Customer Service Associate
Total Vacancy: Not Mentioned
Education required: Any Graduate
Job Description:

Roles & Responsibilities: –

  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem.
  • Support customers across Telecommunication, Financial Services & Healthcare vertical.
  • Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
Candidate Profile :

Candidate Profile:

  • Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
  • BE/Btech freshers are not eligible.
  • Excellent verbal and written communication skills.
  • Flexible with 24/7 Environment.
  • Salary up to 26,000 take home & attractive Incentives amount.

Additional Benefits:

  • Two way A/C cabs. (Convergys was awarded for best in industry transport service).
  • Medical insurance worth 1 lakhs.
  • Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
    Gratuity
  • Education Assistance plan Annual entitlement of up to INR 24,000.
  • Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.
Last Date to Apply Online :10/02/2017
Company Profile :

Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare,
technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all years mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
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