Handle general customer queries on products and route them to appropriate department.
Help and troubleshoot customers on Install Windows OS.
Help and troubleshoot customers on Installation of Office.
Help and troubleshoot customers on Activation of Windows OS and Office.
Troubleshoot basic Windows OS and Office applications.
Company Name: Convergys India Services
Position:Semi Technical Voice
Education:Any Graduate,Any Postgraduate,Doctorate Not Required
Experience:0 to 4 yrs.
Any Graduate Fresher / Exp, Undergrad with min 6 months of ICC experience with Good Communication Skills. Joining Immediate. US Shifts. Please walk-in directly to office from Monday (14th Oct) till Sunday (20th Oct) starting 11am.
Convergys Corporation (NYSE: CVG) is a global leader in relationship management, headquartered in Cincinnati, Ohio. We provide solutions that drive more value from the relationships our clients have with their customers. For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world. We believe in providing our employees with everything they need in order to keep them happy and satisfied. Be it great careers, excellent growth opportunities, well-deserved remuneration packages or the most coveted work environment. o Serves 26 of Fortune”s ‘Top 50′ companies globally o Has been awarded Fortune”s Most Admired Company for 9 consecutive years o Has 70,000+ employees across 69 offices across the world In India, Convergys has achieved 10 years of continuous growth & excellence. Convergys has over 10000 team members servicing marquee clients from North America, Australia & UK. It houses a team of ‘Rocking’ talent who work out of 6 locations – 3 in Gurgaon, and in Pune, Mumbai & Bangalore.
How to Apply:
Walk in Date : 14th October to 20th October 2013
Starting Time : 11am.