Dell Hiring Any Graduate freshers 2015 for Customer Care-voice Sr. Rep at Gurgaon. Candidates who have completed Any Graduate can apply for this job from Dell.
Company Name: Dell
Position: Customer Care-voice Sr. Rep
Education: Any Graduate
Experience: 0 – 1 yrs
Salary: Not specified
Total No of Vacancy: NA
For more than 26 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether theyre at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
Develops knowledge in area of specialization and applies basic knowledge of set of procedures and processes pertaining to own area.
Develops elementary understanding of broader interdependencies while growing knowledge in area of specialization.
Completes a variety of assignments.
Typically recurring tasks and standardized activities.
Ability to recognize if deviation from accepted practice and procedure is required.
Uses established tools and procedures to solve task-related problems:
-Information search and gathering
Identifies and resolves routine and recurring problems.
Recognizes when there is insufficient information and brings problems to the attention of others.
Monitors and tracks resolution of issues.
Normally receives general instructions on routine work, detailed instructions on new assignments.
Work guided by standard procedures.
Priorities set by others and works according to pre-determined deadlines.
Organizes and completes tasks according to assigned priorities.
Should be graduate.
Should have good communication and listening skills.
Should have 0-1 year of experience in US healthcare concept.
Contributes to own team/closely related teams through accuracy of own work.
Understands team objectives and service requirements.
– Supports team to achieve goals.
Exchanges job related information to provide routine support on an ongoing basis.
Technical and HR Interview
Document Required (Original and Photocopies):
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
How to Apply: