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Dell International Hiring Graduate Fresher’s as Customer Care Officer

Dell Hiring Any Graduate freshers 2016 for Customer Care-voice Associate at Gurgaon. Candidates who have completed Any Graduate can apply for this job from Dell.

Company Name: Dell
Position: Customer Care-voice Associate
Education: Any Graduate
Experience: 0 – 1 yrs
Salary: Not specified
Total No of Vacancy: NA
Location: Gurgaon

 

Company Profile:

 

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge

 

Job Description:

 

Develops knowledge in area of specialization and applies basic knowledge of set of procedures and processes pertaining to own area.
Develops elementary understanding of broader interdependencies while growing knowledge in area of specialization.
Completes a variety of assignments.
Typically recurring tasks and standardized activities.
Ability to recognize if deviation from accepted practice and procedure is required.
Uses established tools and procedures to solve task-related problems:
Fact finding
Information search and gathering
Verifying data
Compilation
Identifies and resolves routine and recurring problems.
Recognizes when there is insufficient information and brings problems to the attention of others.
Monitors and tracks resolution of issues.
Normally receives general instructions on routine work, detailed instructions on new assignments.
Work guided by standard procedures.
Priorities set by others and works according to pre-determined deadlines.
Organizes and completes tasks according to assigned priorities.

 

Candidate Profile:

 

Should have good communication and listening skills.
Contributes to own team/closely related teams through accuracy of own work.
Understands team objectives and service requirements.
Supports team to achieve goals.
Exchanges job related information to provide routine support on an ongoing basis.

 

Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs
Resume

 

How to Apply:

 

CLICK HERE TO APPLY FOR THIS JOB

 

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