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DELL Hiring Any Graduate freshers 2017 for Client Technical Support Associate. Candidates who have completed Any Graduate can apply for this job from DELL.

Key Highlight About the Recruitment Notification:
Company Name DELL
Vacancy Name Client Technical Support Associate
Education Requirement Any Graduate
Experience 0 – 4 yrs
Job Location Bangalore
Salary Not Mentioned
Total No Of Vacancy Not Mentioned
Company Website

Eligibility & Details:
Client Technical Support Associate:

Candidates can Get the Client Technical Support Associate Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Client Technical Support Associate
Total Vacancy: Not Mentioned
Education required: Any Graduate
Job Description:

  • Responsible for selling warranty solutions and providing telephonic /email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance and usage of assigned products.
  • Applies diagnostic techniques to identify problems .
  • Investigate causes and recommend solutions to correct failures.
  • Provides basic remote deployment, Maintenance and consulting services.
  • Respond to customers technical problems/issues related to hardware, software and networking via email/chat/phone.
  • Uses troubleshooting techniques and tools to identify products that are defective and follows guide lines in issuing services /calls/contacts.
  • Remains knowledgeable of Dell’s product line ,current industry products and technologies.
  • Monitors and tracks issues to ensure accurate resolution .
Candidate Profile :

  • Should have excellent communication skills in English.
  • Should be flexible to work with night shifts.
  • Should have strong technical skills.
Last Date to Apply Online :16/01/2017
Company Profile :

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all years mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
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