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Dell hiring Client Technical Support Associate

Dell hiring Client Technical Support Associate

Company Name: Dell
Position: Client Technical Support Associate
Education: BE/B.Tech, ME, MCA
Experience: Freshers
Location: Noida

 

Candidate should possess Any degree from a recognised university.
Established working knowledge and application of a specialized technical skill.
Understands how work impacts results for their area.
Demonstrates knowledge of internal operations and develops relationships to facilitate workflow.
Applies specialized knowledge to coordinate day-to-day work.
Knowledge of related regulations and standards.
Strong understanding of current processes and procedures and may identify opportunities for improvement.
Completes a wide range of tasks and assignments.

JOB DESCRIPTION:
Monitors and diagnoses performance of system resources and batch cycles utilizing software support tools.
Performs incident resolution, problem determination and root cause analysis.
Escalates tickets to specialized technical teams.
Resolves problems involving technical knowledge of Unix, Intel, iSeries, Mainframe, messaging, storage and networking.
Evaluates system configuration and software to ensure effective use of hardware resources.
Provides positive customer experience with each customer interaction.

 

Company Profile:

 

Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world. We serve customers ranging from the world’s largest businesses and public-sector organizations, to small and medium businesses, and individual consumers.

 

How to Apply:

 

CLICK HERE TO APPLY FOR THIS JOB

 

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