Dell International Services hiring Systems Support Associate
Company Name: Dell International Services
Position: Systems Support Associate
Education: BE/B.Tech, ME/MTech
Experience: 0-2 Years
. Provides system support for the areas of systems administration, Data Center Operations, Mainframe,
. ISeries & Distributed Systems, Messaging, Storage & Network
. Utilizes a knowledge database and troubleshooting skills to complete request tasks, resolve tickets generated through automation and resolve tickets assigned by the service desk. Understands and manages problems utilizing defined
. Problem and change management policies and procedures according to ITIL framework.
For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
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