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Dell International Services Hiring Fresher’s for Associate Technical Role

Dell International Services India Private Limited Walk-In Any Graduate, M.Sc, M.Com freshers 2015 for Associate/Senior Associate at Gurgaon , Delhi. Candidates who have completed Any Graduate, M.Sc, M.Com can apply for this job from Dell International Services India Private Limited.

Company Name: Dell International Services India Private Limited
Position: Associate/Senior Associate -(Technical)
Education: Any Graduate, M.Sc, M.Com
Experience: 0 – 3 yrs
Salary: INR 3,00,000 – 4,75,000 P.A.
Location: Gurgaon , Delhi


Company Profile:


Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.


Job Description:


Troubleshooting of dell laptops.
Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Job Requirements:
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have excellent communication skills in English.


Candidate Profile:


UG: Any Graduate – Any Specialization
PG:Post Graduation Not Required, M.Sc – Any Specialization, M.Com – Commerce
Doctorate:Doctorate Not Required
Please refer to the Job description above


Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs


Walk-In Venue Details:


Walk-In Date :- 17th Oct 2015
Walk-In Time :- 11 AM- 3 PM

Walk-In Address:- Dell International Services,Vipul Tech Square, Opposite Central Park, Sector Road,Sector-43, Gurgaon – 122002,Haryana.


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