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Dell International Services India Private Limited Walkin For Voice Process Executive – AR Executive

Dell International Services India Private Limited Walkin For Voice Process Executive – AR Executive

Company Name: Dell International Services India Private Limited
Position: Voice Process Executive – AR Executive
Education: Any Graduate
Experience: 0 to 2 yrs
Salary: Not specified
Location: Chennai

Customer care Voice senior representative working in our Call Centre to carry out the crucial function of verifying eligibility/benefits and also verifying/notifying au of our Clients. Several thousand direct B2B calls are made to US Health Insurance companies each night to update and resolve the status of outstanding claims on the Client Software. Clients based in the US work closely with our teams, to be able to expedite timely recover of Health care expenses met by Doctors and Hospitals
Placing calls to the insurance companies to verify patient’s health insurance eligibility/benefits and verification/notification of authorization
Document the outcome of the call and analysis as per the requirement being trained on.
Taking action based on the call outcome/analysis as per instructions provided

Role Responsibilities
Placing calls to the insurance companies to verify patient’s health insurance eligibility/benefits and verification/notification of authorization
Document the outcome of the call and analysis as per the requirement being trained on.
Taking action based on the call outcome/analysis as per instructions provided
Adhering and achieving to ramp up targets.
Regular Attendance.
Work closely with the team leads and quality resources to deliver SLA.
Apply the training knowledge to the day to day work

Job Requirements
Should be open to work in night shifts in a 24×7 environment
Should have excellent communication skills in English.
Graduate with 0 to 18 Months of work experience.

Education Qualification :
Any Degree without standing arrears .

Company Profile:

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

How to Apply:

Walk-In Date :- 25th September to 31st October 2014
Walk-In Time :- 1 PM

Walk-In Address:-
Dell International Services, DLF IT Park, 1/124, Shivaji Gardens, Block 7 , 2nd Floor, Moonlight Stop, Ramapuram, Mount Poonamallee Road, Manapakkam, Chennai – 600089
OR
Dell Business Process Solutions, Ambit IT Park, 3rd Floor, 32A & B, Industrial Estate, Ambattur, Chennai – 600058

Contact Person: Ragassiya Menon / Neha Sharma

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