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Dell International Services India Walkin For Technical Support

Dell International Services India Walkin For Technical Support

Company Name: Dell International Services India
Position: Technical Support
Education: BE/B.Tech, B Sc, BBA, B com, BA, B Sc
Experience: 0 – 2 yrs
Salary: 3,00,000 – 4,00,000 PA
Location: Delhi/NCR, Delhi, Gurgaon, Noida

Troubleshooting of dell laptops. Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Candidate Requirements:
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have excellent communication skills in English.

Educational Qualifications:
Minimum Graduates in any stream. (10+2+3)
Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply

Interested candidates can walk In with a copy of resume and a photo id proof.

Company Profile:

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

How to Apply:

Walkin Date : 24th November’14 (Monday)

Walkin Address : Dell International Services, Vipul Tech Square, Opposite Central Park, Sector Road, Sector-43, Gurgaon – 122002, Haryana

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