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Dell Walk-In Any Degree freshers 2015 for Client Technical Support Associate at Delhi, Gurgaon, Noida

Dell Walk-In Any Degree freshers 2015 for Client Technical Support Associate at Delhi, Gurgaon, Noida. Candidates who have completed Any Degree can apply for this job from Dell.

Company Name: Dell
Position: Client Technical Support Associate
Education: Any Degree
Experience: 0-3 Years
Salary: Rs.3-4.75 LPA
Location: Delhi, Gurgaon, Noida


Company Profile:


Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.


Job Description:


Troubleshooting of dell laptops.
Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment,maintenance and consulting services.


Candidate Profile:


Candidate should possess Minimum Graduates in any stream. (10+2+3) from recognized University or Institution.
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have excellent communication skills in English.
Any Undergraduate with at least 12 months/maximum 39 months of international calling experience can apply.

Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs


How to Apply:


Walk-In Date :- 15th July to 17th July 2015

Walk-In Address:- Dell International Services, Vipul Tech Square, Opposite Central Park, Sector Road, Sector-43, Gurgaon – 122002. Haryana


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