Dell International Services India Private Limited walkin Any Graduate, Any Postgraduate freshers 2015 on April 10, 11 2015 for Associate/Senior Associate at Hyderabad. Candidates who have completed Any Graduate, Any Postgraduate can apply for this job from Dell International Services India Private Limited .
Company Name: Dell International Services India Private Limited
Position: Associate/Senior Associate
Education: Any Graduate, Any Postgraduate
Experience: 0-2 Years
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
- Troubleshooting of dell laptops.
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
- Candidate Requirements:
Should be open to work in rotational / night shifts in a 24×7 environment.
Should have excellent communication skills in English.
Should possess good technical knowledge.
- Educational Qualifications:
Minimum Graduates in any stream. (10+2+3)
Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
- Aptitude Test
- Technical and HR Interview
Document Required (Original and Photocopies):
- SSC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation all years’ mark sheets
- Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- 2 photographs
How to Apply:
Walkin Date and Time :
Walkin Interview Date: 10th April – 11th April , 2015
Walkin Time: 11 AM
Walkin Address: Dell International Services Plot no – 42 Hitech city layout Madhapur – Hitech city Behind Cyber Gateways.