Dell International Services India Private Limited walkin Graduate, Post Graduate freshers 2015 on April 06-10 2015 for Associate/Senior Associate at Delhi. Candidates who have completed Graduate, Post Graduate can apply for this job from Dell International Services India Private Limited.
Company Name: Dell International Services India Private Limited
Position: Associate/Senior Associate
Education: Graduate, Post Graduate
Experience: 0 – 2 yrs
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
- Troubleshooting of dell laptops.
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
- Should be open to work in rotational / night shifts in a 24 by 7 environment.
- Should have excellent communication skills in English.
- Minimum Graduates in any stream. (10+2+3)
- Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
- No B.E/B.Tech Freshers
- Aptitude Test
- Technical and HR Interview
Document Required (Original and Photocopies):
- SSC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation all years’ mark sheets
- Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- 2 photographs
How to Apply:
Walkin Date and Time :
- Walkin Interview Date: 6th to 10th April 2015
- Walkin Address: Dell International Services Vipul Tech Square, Opposite Central Park, Sector Road Sector-43, Gurgaon – 122002