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Dell International Hiring Graduate Fresher’s For Multiple Role

Dell International Services India Private Limited walkin Graduate, Post Graduate freshers 2015 on April 15 2015 for Associate/Senior Associate at Delhi. Candidates who have completed Graduate, Post Graduate can apply for this job from Dell International Services India Private Limited .

Company Name: Dell International Services India Private Limited
Position: Associate/Senior Associate
Education: Graduate, Post Graduate
Experience: 0 – 3 yrs
Location: Delhi

Company Profile:

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Job Description:

  1. Troubleshooting of dell laptops.
  2. Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
  3. Diagnosis & resolving of the hardware problems and troubleshooting..
  4. Verifies warranty entitlement and determines appropriate action.
  5. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  6. Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Eligibility Criteria:

  1. Should be open to work in rotational / night shifts in a 24 by 7 environment.
  2. Should have excellent communication skills in English.

 

Educational Qualifications:

  1. Minimum Graduates in any stream. (10+2+3)
  2. Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
  3. Freshers can apply

Selection/Interview process:

  1. Aptitude Test
  2. Technical and HR Interview

Document Required (Original and Photocopies):

  1. SSC Marksheet
  2. HSC/Diploma Marksheet
  3. Graduation & Post Graduation all years’ mark sheets
  4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  5. 2 photographs
  6. Resume

How to Apply:

Walkin Date and Time :

Walkin Interview Date: 15th April, 2015
Walkin Address: Dell International Services Vipul Tech Square, Opposite Central Park, Sector Road Sector-43, Gurgaon – 122002

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