Directi walkin Any Graduate freshers 2015 on Feb 10-11 2015 for Associate at Mumbai. Candidates who have completed Any Graduate can apply for this job from Directi.
Company Name: Directi
Education: Any Graduate
Directi Walk-In Drive For Freshers On 10th and 11th Feb 2015 – Mumbai. Walk-Ins For Fresher Graduates At Mumbai On 10th and 11th February 2015. Graduate Freshers Jobs At Directi Mumbai In Feb 2015. Freshers Walk-ins In February 2015.
- Age: 27 or lesser
- Experience: 0-1 year in Customer Service or similar capacity, preferably on an IT platform
- Educational Qualifications : Graduate from any stream.Any Engineering, or BSc (IT or Computers) preferred
- Being the front line support for customers over email, phone, or other channels
- Troubleshooting and resolving issues related to our domain name and hosting products
- Up-selling and cross-selling BigRock products to qualified customers where appropriate
- Investigating and identifying solutions to various kinds of technical issues spanning DNS, business email, hosting, and associated products
- Escalating complex system-wide issues or bugs to L2 support and software engineering teams
- Ensuring speedy resolution of customer issues while maintaining high customer satisfaction
- Reviewing existing product documentation and publishing documentation in internal & external knowledge bases
- Must be customer-focused, and willing to do whatever it takes to resolve customer issue.
- Strong customer interaction skills and ability to work in a variety of customer situations.
- Strong written and verbal communication skills.
- Ability to solve complex problems quickly, inventively and resourcefully.
- Good working knowledge of computers and the Internet; strong ability to develop new skills.
- Highly motivated and energetic team player, with excellent interpersonal skills
- Must be willing to work in shifts (including at night and on holidays)
TECHNOLOGIES INVOLVED (PRIOR KNOWLEDGE OF THESE WOULD BE A PLUS):
- Domain name system (DNS)
- Domain names and domain name registration
- Web Hosting
- PHP,Perl,ASP, dotNET, Perl and FastCGI
- Drupal, WordPress,DotNetNuke, Magento, other softwares
- Simple Database functions like Backup/Restore
- Email Solutions
- Digital Certificates
- Website Builder Tools
- Aptitude Test
- Technical and HR Interview
DOCUMENT REQUIRED (ORIGINAL AND PHOTOCOPIES):
- SSC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation all years’ mark sheets
- Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- 2 photographs
How to Apply:
WALKIN DATE AND TIME :
Walkin Interview Date: 10th and 11th February 2015
Walkin Time: 10 Am Onwards
Walkin Address:Directiplex, Off Old Nagardas Road, Near Andheri Subway,Andheri (East), MUMBAI,Maharashtra, India 400069