Company Name: Extramarks
Position: Trainee System Engineer
Education: UG, PG
Experience: 0 – 2 Years
Location: Delhi, Delhi/NCR
Ensures maximum defectives repair with available resources and support Pan India locations as per the open calls requirement.
Co-ordinate with repair vendors for achievement of maximum ROK units as per signed SLA.
Arrange required spare parts through local search and achieve better repair %.
% of total call closures in a month with tele-support and no part usage.
Maximum call attendance to provide L1 support on daily basis
Understanding of L3 L4 level repair for all IT Hardware.
Understanding of Software support for Basic IT infrastructure.
Understanding of L1 L2 level repair for all IT Hardware
Understanding of Software support for Basic IT infrastructure , Linux is must
Knowledge of Excel & working MIS
Extramarks is a Digital company with the registered office in Delhi and corporate Office in Noida, Extramarks has a total 18 Offices in India with a total employee strength of 2600 people. We have operations in 260 cities in India.
How to Apply: