Fidelity -EI (Enterprise Infrastructure) India hiring System Engineer
Company Name: Fidelity -EI (Enterprise Infrastructure) India
Position: System Engineer
Education: BE/B.Tech, Diploma
Candidates should possess Diploma/BE/BTech in any discipline Technology.
Excellent knowledge of Windows XP/7 PC troubleshooting. Knowledge on Outlook, Blackberry, VPN, Mac, IPad and IPhone is preferred
Excellent communication and interpersonal skills
Ability to learn and adapt to new technologies
Provide technical guidance and support to resolve problems or malfunctions in systems, applications, hardware and software.
Document, evaluate, resolve and track inquiries pertaining to the functional operation of all installed hardware and software products
Coordinate new user access and systems setup with various support groups
Collaborate with vendors and systems support units in problem identification and resolution
Coordinate with the end-user community, team members and various support groups when major problems are suspected
EI (Enterprise Infrastructure) India started operations in 2004 to help our partners take advantage of the global capability in providing operational support using the follow the sun model. Today the team covers multiple technologies in remote infrastructure support covering production, engineering, application and database support. EI India plays a key role in global workforce augmentation and supports all the EI verticals, including 24X7 operations in some areas. The team’s endeavour has been to provide increased value to our partners through operational excellence and innovation with a focus on stability.
How to Apply: