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Fortinet hiring Technical Support Engineer

FortinetFortinet hiring Technical Support Engineer



Company Name: Fortinet
Position:Technical Support Engineer
Education:Bachelors/Masters Degree (Engineering or Computer Science)


– Providing technical support to Fortinet customers
– Collection, analysis and change recommendations of configuration
– Collection and analysis of customer network information as well as of packet tracing
– Recommending corrective actions based on gathered data and its analysis
– Running real-time phone or remote access sessions with customers


– Experience working as engineer in telecommunication, networking or security industry or equivalent education (Graduates may apply)
– Good knowledge of OSI model and TCP/IP protocol
– Administrative knowledge of Windows, Unix or Linux
– Proficient spoken and written English
– Positive, communicative and customer oriented attitude


– Having any of industry certificates (FCNSA, CCNA)
– Basic experience with security devices (Firewalls, IPSs, Mail Security Gateways etc.)
– Knowledge of dynamic routing protocols and its implementation (OSPF, BGP)
– Knowledge of authentication protocols and methods (LDAP, SSO, 2-factor authentication etc.)
– Knowledge of database maintenance and SQL


– Bachelors/Masters Degree in Electrical Engineering or Computer Science or equivalent experience


Company Profile:


Fortinet (NASDAQ: FTNT) is a worldwide provider of network security appliances and the market leader in unified threat management (UTM). Our products and subscription services provide broad, integrated and high-performance protection against dynamic security threats while simplifying the IT security infrastructure. Fortinet is headquartered in Sunnyvale, California USA, with offices around the world. If you’re looking for a fast-paced, challenging and rewarding environment, then Fortinet is the place for you. We are an equal opportunity employer offering exciting work, competitive compensation and benefits. Fortinet is looking for the best and the brightest to join our highly motivated team.


How to Apply: