Company Name: Genpact
Position:Pilot Process / Customer Service Role
Experience:0 to 5 yrs
Responsible to take calls and do e-mails
Should be flexible to work on e-mails and calls both
Ensure monthly clients target is met
Ability to handle Customers query and resolve issues asap as per Standard Procedure
Excellent communication skills required
Any Graduate can apply,UG not eligible
Shift Timing- 5.30 pm-3.30am window ,any 9hr shift will be given
5 days working,any two days off in a week.
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India’s largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.
Walkin Date : 2nd Apr To 5 Apr 2014
Time : 11am to 3pm
Walkin Address : Gurgaon :- Genpact,plot-22A,sec-18,udyog Vihar,near airtel building,nearest metro-Iffco chowk,Gurgaon.
Noida :- Genpact, Plot 21 & 22, ITES SEZ, Sector 135, Tower 8, Upper Ground Floor, Noida.