HCL Hiring B.E/B.Tech freshers 2016 for Graduate Engineer Trainee at Chennai. Candidates who have completed B.E/B.Tech can apply for this job from HCL .
Company Name: HCL
Position: Graduate Engineer Trainee
Salary: Not specified
Total No of Vacancy: NA
HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India’s original IT garage startups, the HCL enterprise currently comprises of three companies in India – HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL”s offerings span a wide range of software and hardware services and solutions including R&D, technology services, enterprise and applications consulting, Remote Infrastructure Management, IT hardware, systems integration, distribution of technology and telecom products.
Monitoring of tickets and taking the actions necessary to meet service targets
Central Communication point for Major Incidents. Willing to work in 24/7 shift.
Respond to user escalations and engage functional escalation and service delivery management as required
Responsible for escalating Incidents and User Service Requests within their organization to drive resolution
Manage major incident bridge as needed
Participate in incident management meetings with customer and internal teams
Identify and drive process improvements
Candidate should possess B.E/B.Tech (Hons) from a recognized university or institution.
Skill (Primary) Technical Skills-Monitoring Tool-JConsole
Good communication skills (written & verbal)
Good understanding of ITIL processes
Good team member
Should be a self-starter
Technical and HR Interview
Document Required (Original and Photocopies):
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
How to Apply:
LAST DATE TO APPLY : 26 February 2016