HCL Hiring BE/BTech freshers 2016 for Graduate Engineer Trainee at Chennai. Candidates who have completed BE/BTech can apply for this job from HCL.
Company Name: HCL
Position: Graduate Engineer Trainee
Salary: Not specified
Total No of Vacancy: NA
At the dawn of the new millennium, a unique company was born: HCL Technologies. Demonstrating remarkable growth through the recent economic downturn, HCL Technologies emerged as one of the only eight 21st century listed technology companies in the world to cross $1bn in Net Profit, $5bn in Revenue and $15bn in Market Capitalization.
Monitoring of tickets and taking the actions necessary to meet service targets
Central Communication point for Major Incidents. Willing to work in 24/7 shift.
Respond to user escalations and engage functional escalation and service delivery management as required
Responsible for escalating Incidents and User Service Requests within their organization to drive resolution
Manage major incident bridge as needed
Participate in incident management meetings with customer and internal teams
Identify and drive process improvements
Provide incident report to problem management
Good communication skills (written & verbal)
Good understanding of ITIL processes
Good team member
Technical and HR Interview
Document Required (Original and Photocopies):
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
How to Apply: