HCL TECHNOLOGIES Hiring For CUSTOMER SUPPORT EXECUTIVE ROLE

HCL Technologies Limited Hiring Any Graduate, Any Postgraduate freshers 2017 for Customer Support Executive. Candidates who have completed Any Graduate, Any Postgraduate can apply for this job from HCL Technologies Limited.

Key Highlight About the Recruitment Notification:
Company Name HCL Technologies Limited
Vacancy Name Customer Support Executive
Education Requirement Any Graduate, Any Postgraduate
Experience 0 – 2 Years
Job Location Chennai
Salary Not Mentioned
Total No Of Vacancy 09
Company Website http://www.hcltechnologies.com

Eligibility & Details:
Customer Support Executive:

Candidates can Get the Customer Support Executive Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Customer Support Executive
Total Vacancy: 09
Education required: Any Graduate, Any Postgraduate
Job Description:

  • To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA
  • Able to work independently and efficiently to meet SLA |
  • Able to comprehend the request of the customer and meet the quality standard
  • Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process
  • Improving skill level through Self development / nominating training programs
Candidate Profile :

  • Skill reverification Tests
  • Meet the defined Quality Scores. Innovation & Process Improvement
  • The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
  • To consistently meet or exceed CSAT parameters as defined for the process.
Last Date to Apply Online :26/02/2017
Company Profile :Not Mentioned

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all years mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
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