HCL Technologies Limited Walk-In Any Graduate, Any Post Graduate freshers 2015 for Customer Service Executiveat Chennai. Candidates who have completed Any Graduate, Any Post Graduate can apply for this job from HCL Technologies Limited.
Company Name: HCL Technologies Limited
Position: Customer Service Executive
Education: Any Graduate, Any Post Graduate
Experience: 0 – 4 yrs
Salary: INR 2,00,000 – 4,25,000 P.A
HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.com
To make out bound B2B calls following up on outstanding claims / accounts.
Make / Receive calls from customers relating to their invoices / outstanding / orders or collect insurance details.
Document and take accurate action on the information gathered from either the insurance representative or customers.
Process medical billing related back office transactions accurately and in accordance with client stipulated procedures.
Job Description Data process:-
Perform Demographics & Order Entry
Process medical billing related back office transactions
accurately and in accordance with client stiAssess and resolve enquiries, requests and escalation from other department to ensure that customer enquiries are resolved at first point of contact.
Skill set required:-
Excellent Communication Skills with neutral accen mandatory for all Voice LOBs
Basic knowledge of back office and customer support.
Good data entry & typing skills (35 WPM)
Experience in Healthcare domain will be an added advantage
UG: Any Graduate
PG:Any Postgraduate, Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Any Specialization, Doctorate Not Required
Please refer to the Job description above
Technical and HR Interview
Document Required (Original and Photocopies):
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
Walk-In Venue Details:
Walk-In Date :- 23rd October – 25th October
Walk-In Time :- 10 AM
Walk-In Address:- HCL Technologies,1st Floor,WSS Navin’s Towers,Puthupet,Near Casino Theatre, Mount Road, Chennai – 2