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HCL Technologies Limited Hiring Fresher’s as Customer Service Executive

HCL Technologies Limited Walk-In Any Graduate freshers 2015 for Customer Service Executive at Chennai. Candidates who have completed Any Graduate can apply for this job from HCL Technologies Limited.

Company Name: HCL Technologies Limited
Position: Customer Service Executive
Education: Any Graduate
Experience: 0 – 4 yrs
Salary: 2.75 L to 4 L
Total No of Vacancy: NA
Location: Chennai


Company Profile:


HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.


Job Description:


Shift: Full Night Shift
Job Location: Chennai-Sholinganallur
Fixed Saturday & Sunday OFF
Education : Graduation (any stream) without any standing Arrears.
Experience : 0(Fresher) – 48 months of International Voice (Inbound/Outbound) process experience.
Job Description Voice (AR Calling):-
To make out bound B2B calls following up on outstanding claims / accounts.
Make / Receive calls from customers relating to their invoices / outstanding / orders or collect insurance details.
Document and take accurate action on the information gathered from either the insurance representative or customers.
Process medical billing related back office transactions accurately and in accordance with client stipulated procedures.
Job Description Data process:-
Perform Demographics & Order Entry
Process medical billing related back office transactions
accurately and in accordance with client stipulated procedures.
Assess and resolve enquiries, requests and escalation from other department to ensure that customer enquiries are resolved at first point of contact.


Candidate Profile:


Excellent Communication Skills with neutral accent
mandatory for all Voice LOBs
Basic knowledge of back office and customer support.
Good data entry & typing skills (35 WPM)
Experience in Healthcare domain will be an added advantage
Other Benefits Include
Opportunity of fast track career growth.
Pick-up and Drop available
5 days working
Career Progression Programs
Process Allowance
Overtime Allowance


Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs


How to Apply:


Walk-In Date :- 11th December – 13th December 2015
Walk-In Time :- 10 AM

Walk-In Address:-

HCL Technologies, 1st Floor, WSS Navin’s Towers, Puthupet, Near Casino Theatre, Mount Road

HCL CDC, 315,Sridevi Towers, 5th Street Extn, Behind Kalyan Silks, Gandhipuram., COIMBATORE


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