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HCL Technologies Hiring for Customer Service Executive Officer

HCL Technologies Limited Walk-In Any Graduate freshers 2016 for Customer Service Executive / AR Caller at Chennai. Candidates who have completed Any Graduate can apply for this job from HCL Technologies Limited.

Company Name: HCL Technologies Limited
Position: Customer Service Executive / AR Caller
Education: Any Graduate
Experience: 0 – 5 Years
Salary: Not specified
Total No of Vacancy: NA
Location: Chennai


Company Profile:


HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Info systems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformation al enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.


Job Description:


Voice (AR Calling):
To make out bound B2B calls following up on outstanding claims / accounts.
Make / Receive calls from customers relating to their invoices / outstanding / orders or collect insurance details.Document and take accurate action on the information gathered from either the insurance representative or customers.
Process medical billing related back office transactions accurately and in accordance with client stipulated procedures.

Data process:
Perform Demographics & Order Entry
Process medical billing related back office transactions
accurately and in accordance with client stipulated procedures.
Assess and resolve enquiries, requests and escalation from other department to ensure that customer enquiries are resolved at first point of contact.


Candidate Profile:


Excellent Communication Skills with neutral accent
Basic knowledge of back office and customer support.
Good data entry & typing skills (35 WPM)
Experience in Healthcare domain will be an added advantage

Other Benefits:
Opportunity of fast track career growth.
Pick-up and Drop available
5 days working
Career Progression Programs
Process Allowance
Overtime Allowance


Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs


How to Apply:


Walk-In Date :- 9th to 10th January 2016
Walk-In Time :- 10 AM

Walk-In Address:- HCL Technologies, 1st Floor, WSS Navin’s Towers,
Puthupet, Near Casino Theatre, Mount Road.


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