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HCL Technologies Hiring Fresher’s as Customer Service Executive

HCL Technologies Limited Walk-In Any Graduate freshers 2016 for Customer Service Executive at Chennai. Candidates who have completed Any Graduate can apply for this job from HCL Technologies Limited.

Company Name: HCL Technologies Limited
Position: Customer Service Executive
Education: Any Graduate
Experience: 0 – 2 yrs
Salary: Not specified
Total No of Vacancy: NA
Location: Chennai


Company Profile:


HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over1,05,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.


Job Description:


Roles and Responsibilities:-
Complaint Management.
Solving Customer queries.
Using process knowledge in replying to customers.
Maintaining quality standards.
Effectively meeting the SLA parameters as set.
Generating Purchase orders and editing the same to suite internal/customer requirements.
Managing and updating customer and client database.


Candidate Profile:


Skill Set Required:
Fluency in English.
Good Analytical and Interpretation Skills
Typing speed – 20 wpm with 90% accuracy.
Good written and verbal communication skills/ multilingual skills.
Shifts :Rotational night shift


Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs


How to Apply:


Walk-In Date :- 13th January 2016
Walk-In Time :- 10 AM

Walk-In Address:- WSS Towers, 1st Floor, No. 106 & 108, Harris Road, Langs Garden Road, Landmark – Near Casino Theatre, Chennai -600002, India.


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