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HCL Technologies Hiring Graduate Fresher’s as Customer Service Officer

HCL Technologies Walk-In Any Degree freshers 2016 for Customer Service Executive / AR Caller at Chennai. Candidates who have completed Any Degree can apply for this job from HCL Technologies.

Company Name: HCL Technologies
Position: Customer Service Executive/AR Caller
Education: Any Degree
Experience: 0-4 Years
Salary: ₹ 2.75-4 LPA
Total No of Vacancy: NA
Location: Chennai

 

Company Profile:

 

Founded in 1976 as one of India’s original IT garage start-ups, today the HCL Group has expanded to four companies in India – HCL Infosystems, HCL Technologies, HCL Healthcare and HCL TalentCare. The group generates annual revenues of over US$ 6.5 billion with more than 105,000 employees from 100 nationalities operating across 31 countries, including over 500 points of presence in India. A pioneer of modern computing, HCL has many firsts to its credit including the introduction of the 8-bit microprocessor-based computer in 1978 well before its global peers.

 

Job Description:

 

To make out bound B2B calls following up on outstanding claims / accounts.
Make / Receive calls from customers relating to their invoices / outstanding / orders or collect insurance details.
Document and take accurate action on the information gathered from either the insurance representative or customers.
Process medical billing related back office transactions accurately and in accordance with client stipulated procedures.
Perform Demographics & Order Entry
Process medical billing related back office transactions
accurately and in accordance with client stipulated procedures.
Assess and resolve enquiries, requests and escalation from other department to ensure that customer enquiries are resolved at first point of contact.

 

Candidate Profile:

 

Graduation (any stream) without any standing Arrears.
Excellent Communication Skills with neutral accent
mandatory for all Voice LOBs
Basic knowledge of back office and customer support.
Good data entry & typing skills (35 WPM)
Experience in Healthcare domain will be an added advantage

 

Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs
Resume

 

How to Apply:

 

Walk-In Date :- 4 January 2016

Walk-In Address:- HCL Technologies, 1st Floor, WSS Navin’s Towers,
Puthupet, Near Casino Theatre, Mount Road.

 

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