HCL Technologies Walk-In Any Graduate freshers 2015 for Junior Engineer at Chennai. Candidates who have completed Any Graduate can apply for this job from HCL Technologies Limited.
Company Name: HCL Technologies Limited
Position: Junior Engineer – Product Support
Education: HCL Technologies Limited
Experience: 0 – 3 Years
Salary: 2,00,000 – 3,25,000 PA
HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India’s original IT garage startups, the HCL enterprise currently comprises of three companies in India – HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL”s offerings span a wide range of software and hardware services and solutions including R&D, technology services, enterprise and applications consulting, Remote Infrastructure Management, IT hardware, systems integration, distribution of technology and telecom products. A new entrant in healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality healthcare in India.
Highly confident communicators with excellent interactive ability.
Tailors tone and communication style to the customers needs.
Offers clear explanations.
Demonstrable call control skills.
Culturally aware with good intercultural skills.
Crafts appropriate responses to customer objections and uses strategies to repair communication.
Speaks standard business English in a neutral accent with no mother tongue influence
Ability to identify and respond appropriately to customers emotions.
A high level of professional integrity with a tendency to do the right thing.
Tenacity in dealing with complex problems.
An analytical thinker, showing the ability to make decision and solve customer problems with minimal supervision.
Can identify non value add processes and practices. Able to articulate and champion more effective ways of working.
Assist Customers over the phone, with Technical troubleshooting by providing Excellent Customer Service Assist Customers over the phone, with Order Provisioning, Order cancelation, delayed orders, expedites, etc.
Trouble shooting for Broadband related issues.
Setting up wireless connection on Laptops and Desktops.
Connectivity issues with ops Modem, Routers, Hubs and Switches.
Dealing with network connectivity LAN , WAN and MAN.
Checking the exchange line issues / outages / fixing appointment with the technician at UK.
Technical and HR Interview
Document Required (Original and Photocopies):
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
How to Apply:
Walk-In Date :- 25th June to 26th June 2015
Walk-In Time :- 10:00 AM
Walk-In Address:- HCL Technologies, 107 Harris Road, Navin WSS Towers, Pudupet, (Near Casino Theatre)