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HCL Technologies Walkin For Technical Support Officer

hclHCL Technologies is conducting Walkin drive for FRESHERS for Technical Support Officer profile on November 2013.
Willing to work in Night shifts primarily
Willingness to work in Weekends
Willingness to work on 24X7 environment
Sophisticated knowledge to deal with problems and solve them effectively


Should be customer service focused, able to deal with customers in friendly and polite manner
Proficient in Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously)
Proficient in using smart mobile technology, such as Android device, iPhone, iPad, iTouch, Palm Pre, Amazon Kindle, and eReader
Knowledge of troubleshooting personal electronic devices (e.g., personal computers, smart phones, tablets), online downloads, transactions, applications, software, and hardware issues
Technical capability to handle customer complaints
Polite approach in handling irate customers
Good communication skills and strong ability to work effectively in a team environment


Company Name: HCL Technologies
Position: Technical Support Officer
Education: UG, PG
Experience: 0 – 1 Years
Location: Hyderabad / Secunderabad


Job Description:


Company Profile:


HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 31 countries including over 500 points of presence in India. HCL has partnerships with several leading global 1000 firms, including leading IT and technology firms.

Walk in Date : 23rd November 2013 – Saturday
Time : 9 AM to 3 PM

CMS Training Institute,
3rd Floor, Isnar Plaza,
Opp. HDFC Bank, DwarakaNagar,