HCL Walk-In B.Sc, B.Com, B.B.A, Any Post Graduate freshers 2015 for Customer Service Executives at Gurgaon. Candidates who have completed B.Sc, B.Com, B.B.A, Any Post Graduate can apply for this job from HCL.
Company Name: HCL
Position: Customer Service Executives
Education: B.Sc, B.Com, B.B.A, Any Post Graduate
Experience: 0 – 1 Years
Salary: INR 1,00,000 – 2,00,000 P.A
ABOUT THE COMPANY, HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over1,05,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.com
Roles and Responsibilities:
*Manage,update and Plan data on multiple systems.
*Enter new member data into excel and enrollment forms.
*Processes customer requests in a timely and accurate manner.
*Communicates with customers through written correspondence.
*Using PC application and functions such as Excel and Word to update and load data sets.
*To answer queries coming from end user customers in a polite and professional manner.
Skill Set Required:
*Strong written and verbal communication skills
*Strong commitment to customer service and quality
*Excellent Keyboard Skills
*Demonstrates a strong customer service orientation.
*Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied.
Education:UG -B.Sc – Any Specialization, B.Com – Commerce, B.A – Any Specialization, B.B.A – Management
PG – Post Graduation Not Required
Doctorate – Doctorate Not Required
Technical and HR Interview
Document Required (Original and Photocopies):
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
Walk-In Venue Details:
Walk-In Date :- 28th September to 29th
Walk-In Time :- 10 a.m
Walk-In Address:- Plot # CP3,Sector 8, IMT Industrial Model Town,Landmark- Near Maruti Ltd,Manesar- 122051