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HDFC Bank hiring Sales Exec

HDFCCandidate must possess at least a Bachelor of Art, Bachelor of Commerce, Bachelor of Science , Bachelor of Business Administration, Master of Commerce , Master of Science or Master in Business Admin/Post Graduate Diploma in BusinessAdministration/PostGraduate Program in Management in Marketing or equivalent.
Fresh graduates/Entry level applicants are encouraged to apply.
1 Full-Time position(s) available.



Company Name: HDFC Bank
Position: Sales
Education: B.A, B.Com, B.Sc, B.B.A, M.Com, M.Sc, MBA/PGDM
Experience: 0 – 1 Years
Location: Mundra, Daman & Diu, Gandhidham , Kapadwanj , Dahod


Job Description:


Maintain Daily Sales Report
CH 106 and CH 126 Calling
o Structured bundled offering of Products and Services to the customer within the defined time line
Ensure quality new acquisition on SA and CA for Resident/Non Resident
o Walk Ins
o Portfolio
o Referrals
Customer Services
Ensure quality customer service is delivered
Recording complaints as per the specified process
Resolving all complaints received (self, branch, other units) within the stipulated TATs
o Improve customer communication on closures
Preventive complaint management
o Asking for feedback from customers, who are not complaining
Promoting all direct banking channels and ensuring that the customer is utilizing the same
o Check back on recent customers registered to DBC channel and give any specific help required
Responsibility of opening the customer account within the TAT.
Ensure certification of documentation required for opening and maintaining customer accounts
Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc)
Maintaining Tatkal kits as per laid down process
As a locker custodian ensure that locker allotment and all other related operations is as per prescribed process
o Includes managing standing instructions
Submission of daily e-schedule indicating the third party sales done
Updation of LTS for the asset leads generated
Updation of weed-out database on the portal
Marketing Activities
Ensure that the branch have banners, collaterals, pamphlets as per the merchandising manual
Ensure that 5-S norms are adhered to for individuals workstation
AMFI Certification
NCFM Certification
Internal Certification
Family members
o Depletion control
Penetration of Saving Accounts on non liability customers
Propagate the benefits of not being on DNC registration list in case the customer opts for it
Managing the sales resources (BDR/COEX/Asset Coordinator) for optimal sales support
Penetration of FD to unique customers
Using Data-mined (F4 Hotkey) for cross-selling
Sales of various Credit Cards
o Activation
o Pitch for enhancement of limits
o Promote active usage of credit cards
Ensure that the customer avails of add-on card for his family members
Sales of Third Party Products to the customers
o MF/Insurance/RBI Bonds
o Ensure that requisite certifications are done (AMFI)
Sales of Asset Products
Disseminating product information
Enhancing customer wallet size
o Ensuring that customers make us their primary bank
Knowing about where all the customer is currently banking and moving him to our Bank
Ensuring that customer scope is done and products targeted accordingly
Sales to family members and associates (all network)
Attrition control of customers
o Includes persuading the customer to continue and if required renew FDs
o Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite
o Ensure that the marketing analytics list on possible attrite, is called and retained


Company Profile:


HDFC Bank Ltd was promoted in the year 1994 by the premier housing finance company of the country, HDFC Ltd. The Bank commenced operations as a Scheduled Commercial Bank in January 1995. Today the Bank has a nationwide network of over 2000 branches and 5624 ATMs spread over 996 towns and cities across India The Banks American Depository Shares (ADS) are listed on the New York Stock Exchange (NYSE) and the Global Depository Receipts (GDRs) are listed on Luxembourg Stock Exchange. The Bank has been bestowed with numerous awards and accolades from top national and international agencies & magazines.


How to Apply:


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