HP Hiring Any Degree freshers 2015 for Server Support Engineer at Bangalore. Candidates who have completed Any Degree can apply for this job from HP.
Company Name: Hewlett-Packard
Position: Server Support Engineer
Education: Any Degree
Salary: Not specified
Hewlett-Packard Company or HP (styled as hp) is an American multinational information technology company headquartered in Palo Alto, California, United States. It provides hardware, software and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.
Resolving technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification system for Industry Standard Servers and related products
Assisting end users to avoid or reduce problem occurrences
Work in 24×7 environment, supporting customers worldwide(AME, EMEA, APJ)
Adding case resolution to Knowledge Management System
Engaging support as needed to ensure SLA demands are met
Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options,based on customer entitlement (warranty through mission critical).Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence.
Providing direction and guidance to process improvements.
Articulating recommendations and explain resolutions to clients.
Candidate should possess 10+2+3/5 years regular college level education
Excellent verbal and written communication skills in language to be supported
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Technical and HR Interview
Document Required (Original and Photocopies):
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
How to Apply: