HP Hiring Any Degree freshers 2015 for Technical Support Engineer at Bangalore. Candidates who have completed Any Degree can apply for this job from HP.
Company Name: HP
Position: Technical Support Engineer
Education: Any Degree
Salary: Not specified
The Hewlett-Packard Company (HP) is an American global information technology company headquartered in Palo Alto, California, United States. It develops and provides a wide variety of hardware components as well as software and related services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors. The company was founded in a one-car garage in Palo Alto by William “Bill” Redington Hewlett and David “Dave” Packard starting with a line of electronic test equipment. HP was the world’s leading PC manufacturer from 2007 to Q2 2013, after which Lenovo remained ranked ahead of HP.
Candidate should possess any degree(10+2+3/5 years) graduation from any recognized university or institution.
Candidate should possess Excellent verbal and written communication skills in language to be supported
Candidate should possess Experience in troubleshooting in a technical environment
Candidate should possess Excellent analytical and problem solving skills
Resolving technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification system for Industry Standard Servers and related products
Assisting end users to avoid or reduce problem occurrences
Work in 24×7 environment, supporting customers worldwide(AME, EMEA, APJ)
Adding case resolution to Knowledge Management System
Engaging support as needed to ensure SLA demands are met
Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).
Technical and HR Interview
Document Required (Original and Photocopies):
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
How to Apply: