Company Name: Hewlett-Packard
Position: Monitoring Engineer
Education: BE/B.Tech, BCA, B.Sc/Others
Experience: 0-3 Years
Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience.
Candidates may hold entry-level certification(s) in work field.
Candidates should have typically 0-3 years of relevant experience with Bachelor’s degree, or 3+ years of relevant experience with 2 year post-high school degree.
Basic Understanding of ITIL event management and incident management process
Understanding of technology like wintel, server parameter monitoring in direct responsibility and their impact to business.
General understanding of related technologies like UNIX, windows
Alert monitoring and tracking of incident till closure
Logging a ticket and assigning to technical team for further troubleshooting.
Telephone calls handling skills.
The Hewlett-Packard Company or HP is an American multinational information technology corporation headquartered in Palo Alto,California,United States. It provides products, technologies, software,solutions and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.
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