Hewlett-Packard is hiring FRESHERS for Service Level Analyst profile
Candidates should be from bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience.
May hold entry-level certification(s) in work field.
Typically 0-2 years of relevant experience with Bachelor’s degree, or 2+ years of relevant experience with 2 year post-high school degree.
Company Name: HP
Position:Service Level Analyst
Apply growing technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with limited risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers.
Incident Management: Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents.
Change Management/ Implementation: Independently implement changes/solutions to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs within area of technical responsibility.
Patch and Security Management: Apply patch and security changes per policy.
Hewlett-Packard Company , commonly referred to as HP, is an American multinational information technology corporation headquartered in Palo Alto, California, USA. The company was founded in a one-car garage in Palo Alto by Bill Hewlett and Dave Packard. Now it is one of the world’s largest information technology companies, operating in nearly every country.
How to Apply: