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HP Walk-In BE/B.Tech freshers 2015 for Technical Support Representative Voice Process at Bangalore

HP Walk-In BE/B.Tech freshers 2015 for Technical Support Representative Voice Process at Bangalore. Candidates who have completed BE/B.Tech can apply for this job from Hewlett-Packard (HP).

Company Name: Hewlett-Packard (HP)
Position: Technical Support Representative Voice Process
Education: BE/B.Tech
Experience: 0 – 3 Years
Salary: Not specified
Location: Bangalore


Company Profile:


HP in India: Established in 1988, India is one of the largest and most diverse sites for HP outside of the US. Based on revenue, HP in India is the country’s Number One domestic company and is also the Number One multinational company [Source: Data Quest 2009*]. Based on revenue, HP is the country’s number one domestic company as well as the top multinational company in the IT industry. It is one of the nation’s largest employers, with businesses spanning customer support to R&D and systems engineering.


Job Description:


We are recruiting for “Technical Support Representative” role .Please walk-in for interview to our recruitment center.
Working from a standard protocol and utilizing documented processes to respond to customer issues.
Troubleshooting Hardware/Networking/OS related queries of our global customers Over Phone which involves working in different time zones
Take calls from Global customers and initiate the right response to them, positively and professionally
Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty).
Deal with a wide range of products using a powerful information database
Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand.
Flexible to work in shifts.
Good Communication skills are required.

BE, B-Tech & Graduates in any discipline, minimum 10+2+3 or 10+2+4 , Only +2 NOT eligible
Any 15 years of regular graduates education is mandate.

Mandatory Documents:
* 10th , 12th and all the degree marks cards(original) with Degree certificate or Provisional Certificate
* Resume (Ensure that your Full Name is on it)
* 2 copies of recent passport sized photographs
* Photo ID (Passport, Driving license, Election ID Card)
* Offer letter/Revised offer letter/Latest 3 Months Pay slips (in case of experienced candidates)
Please ensure that you carry the ORIGINAL documents mentioned below for this Walk-in-Interviews:


Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs


How to Apply:


Walk-In Date :- 8th August 2015
Walk-In Time :- 9.30 AM to 2 PM

Walk-In Address:- Vel RS Convention Centre, North Campus, Vel Tech Multitech Dr Rangarajan Dr Sakunthala Engineering College, 42,Alamathi Road,Avadi,Thiruvallur, Chennai, Tamil Nadu 600062. Landmark : Near Vel Tech Multitech.


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