IBM Global Services India Pvt Ltd is conducting Walkin drive for FRESHERS for Accounts Executive profile on 26th, 27th, 28th and 29th November 2013.
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.
# Understanding of operating systems.
Mandatory Documents To Be Carried With The Candidates:
Copy of this Job Posting
Photo Id proof (PAN Card or Passport or Voter’s Card or Driving License or Adhar card) Original
To take your candidature further, Pl register or create an account by clicking the below mentioned link and apply for this Job Requisition – GPSD-0587409 and upload your CV and Photo Id proof.
Company Name: IBM Global Services India Pvt Ltd
Position: Technical Support Associate
Education: UG, PG
Experience: 0 – 4 Years
Location: Bangalore, Hyderabad / Secunderabad
# Freshers/ (Experienced up to 4yrs)
# Bachelor’s Degree/ Diploma (12+3)
# Fluency in Communications Skills (both spoken and written)/ soft skills
# Excellent Communication skills
# working in Rotational shifts is a mandate. Candidates applying and selected for the job will be expected to work in Rotational shifts – including evening and night shifts. Shifts will 24×7 in nature and can vary depending on geographies supported.
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
IBM has been expanding its footprint in India – and has a presence in over 200 cities and towns across the country – either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry – and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.
Walk in Date :- 26th, 27th, 28th and 29th Nov 2013.
Timings : – 12.00PM to 05.00PM
IBM India Private Limited,
EGL D Block,
Intermediate Ring Road,
Koramangala, Bangalore- 560071.
IBM India Pvt Ltd,
IBM Tower, 3B, MindSpace,
Survey No. 64, APIIC Software Layout,