This Role is an Individual Contributor responsible for On-Site Installation, Maintenance and Repair of IBM and Multi-Vendor Systems and Components, including Hardware, Networking Products, Software and Operating Systems.
They are the Primary Technical interface to Customers for the coordination of Hardware And/Or Software Support and Delivery of Technical Services as required by the Customer.
They are accountable to ensure a High Level of Customer Satisfaction with Service Delivery, Technical Support and Operational Services for the Customer Account(S).
When Critical situations occur, they are the IBM Technical interface to Customers and manage the Situation until the Problem is fixed.
Company Name: IBM
Position: 2012/2013 Passouts System Support Representative
Experience: 0 – 1 Years
Location: Chennai, Hyderabad / Secunderabad, Bengaluru/Bangalore, Pune, Delhi
Qualification – 3 years full time Diploma
Percentage – 60% and above/ 6.0 CGPA & above
Candidates must not have any backlog at the time of IBM process on campus.
Year of Passing – 2012/2013
Discipline – Computer Science / Electronics / Electronics & Communications / Information Technology.
Selection Process –
Online/Written Aptitude Test
Interviews(at least 2)
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM
helps clients transform and succeed in challenging circumstances.
How to Apply: