IBM Hiring Bachelor’s Degree freshers 2015 for Technical Support Representative at Gurgaon. Candidates who have completed Bachelor’s Degree can apply for this job from IBM.
Company Name: IBM
Position: Technical Support Representative
Education: Bachelor’s Degree
Experience: 0 – 1 Years
Salary: Not specified
You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
Assist in End to End Problem, Change and Incident Management.
Should have proven knowledge of Computer systems and functions.
Eg. Laptop, Desktop & Printers.
Should possess proven knowledge of mobile devices like Blackberry, I Phone, other smart phones etc.
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India – and has a presence in over 200 cities and towns across the country – either directly or through its strong business partner network.
How to Apply: