IBM Hiring BE/B.Tech, Any Degree freshers 2015 for Associate-Technical Operations at Bangalore, Chennai, Hyderabad, Noida, Pune. Candidates who have completed BE/B.Tech, Any Degree can apply for this job from IBM.
Company Name: IBM
Position: Associate-Technical Operations
Education: BE/B.Tech, Any Degree
Salary: Not specified
Location: Bangalore, Chennai, Hyderabad, Noida, Pune
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry. GTS (Global Technology Services) /ITS (Integrated Technology Services) delivers infrastructure managed services. It delivers these services remotely or on-site.
Support problem and change tickets for client support operations (e.g. storage systems or server) for work involving problem determination and implementation of changes to hardware, software, applications or network systems. These tasks are not standardized and require independent thought and problem solving to resolve. Interaction with other teams is often required to solve issues. It also provides opportunity to understand the current Automation and Analytics work going on with clients to simplify and maximize operations with minimal effort
Work to standardize repeatable tasks and steps across multiple accounts. This may require creating documentation or scripts that can be used to solve the same problem in the future – Automation
Team members participate once or more a day in cadence discussion on team performance. These meetings are typically led by the primary pool manager or Dispatcher. They discuss issues or challenges, and receive trouble-shooting input /advice from other team members. They may also discuss team performance trends. Primary pool team members may also separately interact and exchange information with members of cross-pool teams
Implement medium to complex product upgrades and/or medium to complex security compliance corrections without assistance
Candidate should possess B.E/B.Tech/Any Degree graduation from any recognized university or institution.
Candidate should possess good fluency in English
Technical and HR Interview
Document Required (Original and Photocopies):
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
How to Apply: