IBM hiring Technical Support Associate – GPSD
Company Name: IBM
Position: Technical Support Associate – GPSD
Education: Bachelor’s Degree, Diploma
Experience: 0-3 Years
Location: Bangalore, Hyderabad
Bachelor’s Degree/ Diploma (15 Years + education).
Fluency In Communications Skills (both spoken and written)/ soft skills
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client – Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller
Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts – including evening and night shifts. Shifts will 24×7 in nature and can vary depending on geographies supported
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
How to Apply: