The candidate should have complete Bachelor’s Degree/ Diploma from any recognized university.
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client – Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Should have the awareness of basic networking concepts and technologies.
Must possess questioning skills /probing skills, as relevant to the issue and level of the caller
Fluency In Communications Skills (both spoken and written)/ soft skills.
Candidates applying and selected for the job will be expected to work in shifts – including evening and night shifts.
Shifts will 24×7 in nature and can vary depending on geographies supported.
Company Name: IBM
Position: Technical Support Associate – GPSD
Education: B.E/B.Tech, Diploma
Experience: 0-2 years
IBM is a global technology and innovation company that stands for progress. With operations in over 170 countries, IBMers around the world invent and integrate hardware, software and services to help forward-thinking enterprises, institutions and people everywhere succeed in building a smarter planet. IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
How to Apply: