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ICICI Bank Hiring FRESHERS for Phone Banking OFFICER

ICICI Bank Ltd Hiring Any Graduate freshers 2015 for Phone Banking Officer – Domestic and International at Hyderabad / Secunderabad , Pune. Candidates who have completed Any Graduate can apply for this job from ICICI Bank Ltd.

Company Name: ICICI Bank Ltd
Position: Phone Banking Officer – Domestic and International
Education: Any Graduate
Experience: 0 – 2 yrs
Salary: Not specified
Total No of Vacancy: NA
Location: Hyderabad / Secunderabad , Pune


Job Description:


Junior Officer – Sales Phone Banking Officer Phone Banking Officers – Domestic and International Process Description: The incumbent is responsible for managing customer queries / complaints in voice process (inbound & outbound). Location: Thane, Hyderabad. Key Deliverables:
Handle and resolve customer complaints/ queries over phone.
Provide customers with relevant product and service information.
Cross sell new product and service opportunities to customers over phone.Provide feedback to the team leaders about product / process.


Candidate Profile:


Good Communication Skills (English & Hindi Language).
Open to work in rotational shifts.
Age less than or equal to 28 years.
Graduates in any discipline.
0 – 2 years experience in call centers handling domestic and international customers.


Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs


How to Apply:




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